Stakeholder engagement
We believe the group is better positioned to achieve sustainable profit growth by considering the long-term social, economic and environmental impact of our operations. This requires us to act in a socially responsible manner in our business activities and in all relationships with our stakeholders.
Our primary stakeholders are:
- Shareholders and the broader investment community
- Customers across the three trading brands
- Employees at head office and stores throughout the group
- Suppliers of merchandise and services
- Communities in which the group operates
- Industry regulators who monitor compliance
Stakeholder groups, interactions and means of engagement in the 2010 reporting period