| | 6 months | 6 months | 12 months | |
| | ended | ended | ended | |
| | 30 Sept | 30 Sept | 31 March | |
| | | 2005 | 2004 | 2005 | |
| Operating efficiency ratios | | | | |
| Merchandise gross profit % | 35.5% | 33.8% | 34.5% | |
| Normalised operating margin % | 23.2% | 22.8% | 23.6% | |
| Number of stores | 478 | 472 | 475 | |
| Trading revenue per store (R000's) | 2 787 | 2 514 | 5 287 | |
| Normalised operating profit per store (R000's) | 647 | 572 | 1 249 | |
| Number of employees (average) | 5 818 | 5 694 | 5 713 | |
| Trading revenue per employee (R000's) | 229 | 208 | 440 | |
| Normalised operating profit per employee (R000's) | 53 | 47 | 104 | |
| Trading space (sqm) | 206 501 | 206 786 | 207 595 | |
| Trading revenue per sqm (R) | 6 451 | 5 738 | 12 097 | |
| Normalised operating profit per sqm (R) | 1 498 | 1 305 | 2 859 | |
| Current ratios | 3.3 | 3.2 | 3.9 | |
| Credit ratios | | | | |
| Cash and short-term credit sales % of total sales | 30.8% | 31.0% | 30.1% | |
| Bad debts and impairment charge as a % of the gross debtors book | 1.9% | 1.4% | 3.8% | |
| Debtors impairment provision as a % of gross instalment receivables | 14.2% | 15.3% | 14.4% | |
| Total debtors provisions as a % of gross instalment receivables | 36.6% | 34.9% | 35.6% | |
| Credit applications decline rate | 24.6% | 20.4% | 20.5% | |
| Average age of book (months) | 14.5 | 14.7 | 14.8 | |
| Arrear % (full contractual) | 25.0% | 27.6% | 25.7% | |
| Shareholder ratios | | | | |
| Net asset value per share (cents) | 2 131 | 1 881 | 2 060 | |
| Gearing ratio | 7.0% | 16.1% | 6.1% | |
| Normalised return on average equity | 21.0% | 20.8% | 22.1% | |
| Normalised return on average capital employed | 19.4% | 17.0% | 18.5% | |
