Unaudited Interim Results
for the six months ended 30 September 2008

Key ratios

    6 months 6 months 12 months  
    ended ended ended  
    30 Sept 2008 30 Sept 2007 31 Mar 2008  
Operating efficiency ratios          
Merchandise gross profit %   33.1% 34.1% 32.7%  
Operating margin %   22.8% 24.6% 25.9%  
Number of stores   529 517 525  
Number of employees (average)   6 420 6 654 6 696  
Trading space (sqm)   221 284 217 215 220 236  
Inventory turn   4.7 4.0 5.5  
Current ratios   3.1 2.8 3.1  
Credit ratios          
Cash and short-term credit sales % of total sales   34.2% 32.0% 33.1%  
Debtors costs as a % of the net debtors book   4.5% 3.0% 6.5%  
Doubtful debt provision as a % of net debtors book   15.5% 15.4% 13.5%  
Arrear instalments on satisfactory accounts as a percentage of net debtors   10.2% 10.7% 10.6%  
Arrear instalments on slow-paying and non-performing accounts as a percentage of net debtors   21.7% 20.7% 19.3%  
Doubtful debt provision coverage on non-performing accounts   70.4% 78.0% 69.6%  
Credit applications decline rate   24.5% 21.6% 22.5%  
Shareholder ratios          
Net asset value per share (cents)   3 175 2 834 3 058  
Gearing ratio   23.9% 25.3% 23.3%  
Dividend cover   2.0 2.0 2.0  
Return on average equity   19.8% 22.6% 24.4%  
Return on average capital employed   17.2% 19.6% 21.4%  
Return on average assets managed (after-tax)   15.4% 17.2% 18.9%  
Notes:
1. All ratios are based on figures at the end of the period unless otherwise disclosed.
2. The net asset value has been calculated using 87 819 000 shares (2007: 88 604 000).