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Customer service

If you have an enquiry or issue you wish to discuss with us related to your service satisfaction as a customer at any of our three trading brands – Lewis, Lifestyle Living and Best Home and Electric:

Please call us on our Customer Service toll free number: 0800 228 444

Or email us at customersupport@lewisgroup.co.za

Or simply complete and submit the following Customer Support Form:

Name:
Surname:
Identity Number:
   
Account Details:  
Branch:
Account Number:
   
Contact Details:  
Home:
Work:
Cell:
Email:
   
This email is in reference to:
  Lewis Stores
  Lifestyle Living
  Best Home and Electric
  General
   
If it is an account related query please select from the following:
  General – Address amendments, cancellation requests, credit application denied, credit enquiry (OTB)
  Insurance Claims/Benefits – theft, death, retrenchment, accidental damage
  Disputes/Enquiries – arrears/balance, cancellation/exchange, clearance of interest, contract
  Credit Bureau/legal – credit bureau queries/enquiries, administration, disputes
   
Or select from:
  Merchandise – advertised goods not available, faulty, damaged, non-delivery
  Services – Promo Offers not honoured, Staff Conduct - Good/Bad, Free Gifts, Auto Messaging
  General – Mailing queries, Other
   
Type your message details here: