Customer service

If you have an enquiry or issue you wish to discuss with us related to your service satisfaction as a customer through the following trading brands Lewis, Best Home and Electric, My Home and Beares:

Please call us on our customer service toll free number: 0800 228 444

Or email us at

Or simply complete and submit the following customer support form:

Fields marked with a * are required.

Personal details:

Account details:

Contact details:

This email is in reference to:

Lewis storesBest home and electricMy homeMonarch insuranceBearesGeneral

If it is an account related query please select from the following:

Or select from:

Merchandise – advertised goods not available, faulty, damaged, non-deliveryServices – promo offers not honoured, staff conduct – good/bad, free gifts, auto messagingGeneral – mailing queries, other